1. Logistics Method
Choose the appropriate logistics method to deliver goods to customers, mainly through express delivery and logistics methods. Commonly used cross-border logistics companies include Fedex, DHL, UPS, and others. Express delivery is the most commonly used method, which can ensure timely and fast delivery. Logistics is usually used for goods with large weight and quantity, which can achieve batch shipment and delivery.
2. Costs and Policy
Open and specify logistics cost information on the website. Generally, we bear the logistics costs, except for special regions where express delivery cannot be reached.
3. Delivery Time
After order confirmation, it takes 2-3 days for delivery and 7-10 days to arrive at the customer's hand. In order to meet the needs of customers, we provide different delivery speed options, such as regular delivery, expedited delivery, and express delivery, to meet different customer needs. If you choose expedited or express delivery, additional fees are required.
4. Logistics Tracking and Customer Service
After delivery, we provide real-time logistics tracking services. Customers can enter the tracking code to track the logistics information or receive notifications via SMS, email, and the website to understand the delivery status of the order. In addition, in case of logistics issues, customers can contact us online supports or send an email to the after-sales mailbox service@miniroute.cn, and we will assist in solving the problem as soon as possible.
